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Quotes, tracking, support or partnerships: reach the right Pon Pure Logistics team in one step.

WhatsApp us +91 89397 40537 Email us Track a waybill

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FTL, chemical logistics, warehousing, freight or customs: tell us the lane and load.

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Expres support

Track a parcel, raise a complaint or book an Express pickup.

+91 91501 12229

Get Express help

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How can we help?

Pick a topic and we'll route it to the right team.

Full name * Company

Phone / WhatsApp * Email

Service

From (city / pincode) To (city / pincode)

Cargo & weight

Waybill number Issue

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Most of our customers prefer WhatsApp: it opens a chat with your details already filled in.

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Quick answers

Before you call.

The questions our support team hears most.

How can I track the exact location of my consignment?

Enter the waybill number on your consignment note in the tracking box on our website or on the Pon Pure Expres portal.

Are there items Pon Pure Expres cannot carry?

Yes. Express parcels cannot include flammable goods, explosives, government-banned goods or activated carbon. For chemicals and hazardous cargo, ask our Chemical Logistics team.

What should I do if my parcel is missing or damaged?

Call Pon Pure Expres support on +91 91501 12229 with your waybill number and details of the issue, or choose “Express support” in the form above.

Do you offer door pickup and door delivery?

Yes, we offer door pickup and door delivery.

Do you offer temperature-controlled warehouse space?

Yes. We provide temperature-controlled warehouse space for sensitive goods such as perishable items and pharmaceuticals.